Conflict Resilience and Resolution
As in life, conflict in the workplace is inevitable. When handled constructively, conflict can create dynamic solutions resulting from different perspectives. However, destructive conflict responses escalate conflict.
The seminal CPP Global Human Capital Report (2008) found that on average, each employee spends 1 day a month in conflict. In the US, this translates to 385 million working days every year that employees spend in destructive workplace conflict. This number continues to escalate.
ASSESS THE COST OF CONFLICT IN YOUR ORGANIZATION.
Email us to be directed to our in-depth, online calculator that produces an estimate of the hidden financial cost of conflict in your organization.
At Resonance Inc., we offer a wide variety of services to assist organizations and their employees deal constructively with conflict including proactive workplace assessments, facilitated conversations and conflict coaching, mediation and workplace restoration.
Informal resolution processes of this nature are generally more beneficial than formal resolutions. They are:
often less disruptive to the workplace;
timely;
typically involving fewer people; and
helpful in preserving relationships.
